FAQ
Frequently Asked Questions
Everything you need to know about orders, delivery, payments, returns, products, and customer support.
Orders
How can I place an order?
You can place an order directly on our website or contact us on WhatsApp for assistance.
Can I order through WhatsApp?
Yes. You can chat with our team on WhatsApp and we will help you complete your order.
Delivery
How long does delivery take?
We offer same-day and next-day delivery in many areas across Ghana. Delivery time may vary depending on your location.
Do you deliver nationwide?
Yes. We deliver across Ghana using our own delivery riders.
Payments
What payment methods do you accept?
We accept Mobile Money, Visa, and Mastercard payments.
Do you accept Mobile Money?
Yes. Mobile Money is accepted and is one of the main payment methods available.
Returns
Can I return a product?
Returns are accepted within 7 days only for damaged, defective, or incorrectly delivered products.
Can opened products be returned?
No. Opened or used health products cannot be returned for hygiene and safety reasons.
How are refunds processed?
Refunds are processed after the returned item has been inspected and approved.
Products
Are your products natural?
Our wellness products are carefully selected and designed to support everyday health and wellbeing.
Which product should I choose?
If you are not sure which product is right for you, our team can help you through WhatsApp.
WhatsApp Support
Can I speak with someone before ordering?
Yes. Our team is available on WhatsApp to answer your questions before you order.
What is your WhatsApp number?
You can contact us on WhatsApp at 053 954 8305.
Still have questions?
Chat With Us on WhatsAppCUSTOMER REVIEWS
What Our Customers Say
“I wanted better support for my heart health and circulation. I use to have ringing in my ear, frequent headaches until I was introduced to Cardinol. Now I feel much better.”
“Cardinol fits perfectly into my wellness routine. I appreciate the ingredients and the convenience of taking it daily.”
“I was skeptical at first because I had tried many products before without success. Although the results took some time, Eremax proved to be effective. I'm happy with my experience and have even recommended it to several friends.”
“I was looking for a natural supplement to support my vitality. Eremax Forte has become part of my daily routine and I've had a positive experience.”
“I usually have pains in the joints, back, waist and knees. I applied many medications with little success. Thanks to Maxiflex, my pains have been greatly reduced and I feel much better.”
“I spend long hours on my feet. Maxiflex has helped me feel more flexible and comfortable throughout the day.”